Privacy Notice

Your privacy matters to us. This notice explains how Your Path Neurodevelopmental Services Limited (“Your Path”, “we”, “us”) collects, uses, stores and protects your personal information when you visit our website, contact us, or use our autism and ADHD assessment services.

We handle information about your health with particular care. We use it only to deliver your assessment and care safely, to meet our legal and professional duties, and to run our service responsibly.

Who we are

Your Path Neurodevelopmental Services Limited is the data controller for the personal information described in this notice.

• Company number: [number]
• Registered office: [address]
• Practice address: The North London Therapy Practice, 32b North End Road, Golders Green, London NW11 7PT
• ICO registration number: [number]
• Email: support@yourpathneuro.co.uk
• Telephone: 0208 058 1616

Our data protection contact is [name / role], who can be reached at [email].

What information we collect

When you contact us or use our website

• Your name, email address, telephone number and the nature of your enquiry
• The content of any message you send us
• Details of your registration of interest, for example for NHS Right to Choose updates
• Your responses to any online screening questionnaire you choose to complete
• Technical information such as your IP address, browser type and pages visited, collected through cookies (see our Cookie Policy)

When you book and receive an assessment

• Identity and contact details, date of birth and, where relevant, your GP’s details
• Payment details and billing information (card details are handled by our payment provider, not stored by us)
• Information about your current concerns, developmental and childhood history, education and employment, physical and mental health history, relationships and everyday functioning
• Questionnaire responses, interview notes, observations and assessment results, including from tools such as ADOS-2, ADI-R and DIVA-5
• Information from other people who know you, such as a parent, partner or relative, where you agree to this
• Previous assessments, reports or clinical letters you share with us
• Our clinical formulation, review notes, your written report and records of feedback appointments
• Records of appointments, communications, complaints and feedback
• Any adjustments or access needs you tell us about

Much of this is “special category” data because it relates to your health. Some assessments may also involve information about other protected characteristics that you choose to share.

Who we share your information with

We do not sell your personal information. We share it only where necessary and appropriate:

• Our clinicians and multidisciplinary team (MDT). Your information may be reviewed by the clinicians involved in your pathway, including our Consultant Psychiatrist and speech and language therapists, all of whom are bound by professional confidentiality.
• Your GP and other professionals involved in your care, but only with your consent.
• Other people you ask us to share your report with, such as an employer or university. This is always your choice.
• Service providers acting for us, such as our practice and clinical record system, secure email and storage, video consultation platform, online booking and payment providers, website hosting and IT support. They may process data only on our instructions and under written agreements.
• Professional advisers, insurers and auditors, where necessary and subject to confidentiality.
• Regulators, courts, the police and other authorities where the law requires or permits disclosure.

We may share information without your consent where this is necessary to protect you or someone else from serious harm, or where the law requires it. Where it is safe and lawful to do so, we will tell you first.

International transfers

We aim to keep your information in the UK. If a supplier processes data outside the UK, we make sure appropriate safeguards are in place, such as a UK adequacy decision or the ICO’s International Data Transfer Agreement or Addendum.

How we keep your information secure

We use access controls, encryption, secure hosting and staff confidentiality obligations to protect your information. Access to clinical records is limited to people who need it. No system is completely secure, so if you send us information by email, please be aware that standard email is not guaranteed to be private. Ask us about our secure options if you prefer.

Your rights

Under data protection law you have the right to:

• be informed about how we use your information
• access a copy of your information (a subject access request)
• have inaccurate information corrected
• ask us to erase your information in certain circumstances. This right is limited for clinical records that we must keep by law or professional standards
• ask us to restrict how we use your information
• object to processing based on legitimate interests
• receive information you provided to us in a portable format, where applicable
• withdraw consent at any time, where we rely on it. Withdrawal does not affect earlier lawful use

To exercise any right, contact us using the details above. We will normally respond within one month. We may need to verify your identity first.

We do not make solely automated decisions about you that have legal or similarly significant effects. Your assessment outcome is always determined by qualified clinicians.

Children’s information

Our assessment services are for adults aged 18 and over. We do not knowingly collect information from anyone under 18 through our website.

Links to other websites

Our website may link to external sites, such as professional bodies or support organisations. We are not responsible for their privacy practices, so please read their notices.

Complaints about how we use your data

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to put things right. See our Complaints page for how to do this.

You also have the right to complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113
• Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Changes to this notice

We may update this notice from time to time. The latest version will always be on this page, with the date it was last changed.